Donation FAQs
All the answers to frequently asked questions about donations to support our work.
All the answers to frequently asked questions about donations to support our work.
© R. Colfs / HI
Yes! You can make both monthly and one-off donations in just a couple of minutes via our online donation form.
If you’d like to donate to a specific fundraising appeal, you can find a list on our appeals page.
You can make one-off donations with debit or credit cards that use Visa, MasterCard and American Express, as well as PayPal, Apple Pay and Google Pay.
Monthly donations can be made through either PayPal or by setting up a Direct Debit.
Regular donations are a lifeline. They give us the ability to act swiftly in emergencies - whether it’s an earthquake, a typhoon, or another crisis - bringing life-saving aid to those who need it most. And they’re also the foundation for long-term change, allowing us to plan ahead, sustain vital projects, and build brighter futures for people with disabilities and vulnerable communities.
By giving regularly, you’re making an even bigger impact. Your ongoing support helps us reduce fundraising costs, so more of your generosity goes directly to transforming lives on the ground.
And it’s simple. You can choose a donation amount and frequency that works for you, spreading your support across the year without needing to think twice. Plus, you’re always in control - you can adjust or cancel your gift at any time.
If you’re a UK taxpayer, don’t forget to say yes to Gift Aid. It adds 25% to the value of your donation at no extra cost to you, making your generosity go even further for people who need it most.
We're always very happy to receive donations over the phone.
You can donate by calling our Supporter Care team on +44 (0)870 774 3737 and they can process card payments over the phone.
We're always very happy to receive donations by post, you just need to print and complete one of these forms, depending on the type of donation you're making.
If you wish to send a cheque, please make it payable to Humanity & Inclusion UK. If your donation is for one of our emergency appeals, please make a note of that on the form.
Our postal address for donations is:
Humanity & Inclusion UK, Romero House, Westminster Bridge Road, London, SE1 7JB
Unfortunately, we cannot process donations by CAF card online.
If you would like to donate from your Charities Aid Foundation account, please call our Supporter Care team on +44 (0)870 774 373.
Alternatively, you can donate through the post with your CAF voucher to: Humanity & Inclusion UK, Romero House, 55 Westminster Bridge Road, London SE1 7JB.
Not at the moment. Humanity & Inclusion has not set up a system for collecting, selecting, storing and dispatching donations of materials such as clothes, food items or assistive devices.
When you make a donation to Humanity & Inclusion, your contributions go into a general fund, allowing us to respond quickly to the most urgent needs. This ensures that aid reaches the most vulnerable efficiently and effectively, making the greatest possible impact.
You may receive text messages from us if you have given permission to be contacted. Our messages always come from the following number: 70450. If you're unsure, you can visit our official website or reach out to our team by filling this form.
Gift Aid is a government scheme that allows charities to claim back tax on donations made by UK taxpayers. This means that for every £1 you donate, we can claim an extra 25% from HMRC, making your donation worth 25% more to us at no extra cost to you!
For example, if you donate £50, we can claim an additional £12.50 through Gift Aid, making your total contribution worth £62.50!
Gift Aid can only be claimed if you are a UK taxpayer and are donating your own funds. If you pay less Income Tax and/or Capital Gains Tax than the amount claimed through Gift Aid on your donations, you will be responsible for paying the difference.
Claiming Gift Aid on your donations is quick and easy. During the donation process, you’ll have the option to tick the Gift Aid box, confirming that you’re a UK taxpayer and wish to support our work through this scheme.
Once you’ve signed up for Gift Aid, it will apply to all your donations until you tell us otherwise. You can cancel it at any time by contacting us.
You can change your monthly amount at any time. However, it may not take effect immediately.
It’s best to give the Supporter Care team a call on +44 (0)870 774 373.
They’ll need your full name and address to find your records but once they have these; they’ll be able to increase, decrease, pause, or cancel your monthly gift.
Direct debits are taken either on the 1st or 15th of each month.
If you want to change your bank account, please have the old sort code and account number ready, along with the new sort code and account number.
Your monthly donation will be automatically renewed each month unless you cancel it with Supporter Care.
We are committed to ensuring that the majority of donations directly support our field projects.
In 2023, our total expenditure was £9.94 million, with 85% (£8.45) spent on social missions. The remainder covered fundraising costs (9%) and administrative costs (6%), which help sustain and expand our impact.
Full details can be found in our 2023 Annual Report.
Humanity & Inclusion (HI) is an international charity working in situations of poverty and exclusion, conflict and disaster. We work tirelessly alongside disabled and vulnerable people to help meet their basic needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Humanity & Inclusion UK has made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activity, enabling you to give with confidence.
We work in almost 60 countries. Find out more about the countries we work in.
Our new name "humanity & inclusion" better reflects the values and missions of our organisation:
Humanity is reflected in our actions by a caring, empathetic approach that respects our beneficiaries.
Inclusion refers to the ambition that has motivated our actions for 35 years: to build a society that is ever more inclusive and open to diversity, difference and disability.
Please give our Supporter Care team a call on +44 (0)870 774 373 or email supportercare.uk@hi.org. They’ll need your full name and old address to find your records but once they have these; they’ll be able to make the necessary changes.
How do I sign up for email updates?
There are many ways in which you can support Humanity & Inclusion UK. Including campaigning, volunteering, fundraising and many more.
Sign up to receive updates
on how your support is changing lives
ABOUT US
Humanity & Inclusion UK
Romero House
55 Westminster Bridge Road
London
SE1 7JB
UK registered charity no. 1082565
MORE INFORMATION
SEARCH
ABOUT US
Humanity & Inclusion UK
Romero House,
55 Westminster Bridge Road,
London
SE1 7JB
UK registered charity no. 1082565
MORE INFORMATION
SEARCH